Uncollected Policy

Image by Jaelynn Castillo

It is so important you (or other designated person) collect your child on time.

If you are going to be late, please advise me no later than 20 minutes before your child’s due collection time.  If appropriate the parents of the child due to come into the setting, will be contacted and delayed by the relevant time, if at all possible.

At no times should I be in breach of my legal requirements for ratio of child to adult (EYFS September 2021).

 If a parent fails to advise me they will be late, and does not collect their child at the due collection time, I will try calling the parent’s contact numbers.  Then I will try the emergency contact numbers.  During this time, I will continue to look after the child safely.  I will continue to try both parents and emergency contact numbers, but after 20 minutes from the original agreed collection time, I am unable to reach anyone, I will call the local authority duty worker. 

If in exceptional circumstances I do exceed my ratio temporarily, I will contact Ofsted immediately and follow instruction.

Details of late collection will be recorded daily, and I will discuss this with parents.  

Additional time a child stays in setting will be charged as a proportion of my current £5.00 per hour fee.